FeaturesContact management 3C Office registers your contacts in the database as a list of interrelated persons and organizations. Besides general contact information there are pre-supposed fields for various communications with the contact. Moreover each contact may contain additional information represented as separate bookmarks: notes or attached documents. more... Communications Incoming and outgoing communications are gathered to make a tree-structure that should define the logics of communications just the way the discussion in Internet forums is organized. Branches of the tree-structure (folders) represent steps of the business process that are described by the Workflow. Leaves of the tree are communications themselves. Another important element is a list of the conference participants – the Distribution List, that is defined during the process planning, and that can be changed later on at each level. more... Workflow definition To define a business process according to the needs of your business, you can use interrelated editors that allow you to describe the processes element by element. Besides you can describe the steps of process implementation, related documents and the classification of events. more... Document management 3C Office system supports a file library. You can attach a file or a link to a file to your Contacts or Communications. Thus it is possible to create information allowing you to find relations between the file and your business process. more... Search engine The solution offers multiple search mechanisms for an effective selection and organization of your work: Local Search for a quick search of records based on one attribute; Advanced Search with using logical expressions; and, finally, Global Search organized as a global Internet search. more... Outlook synchronisation 3C Office supports copying of contacts and communications directly from Microsoft Outlook using the drag-and-drop mechanism. more... Office automation To implement most tasks related to text editing or other operations, the system uses Microsoft Office connection. The system executes a two-way data exchange with MS Word, MS Excel and MS Outlook. more... Serial documents Use templates to create frequently repeating communications. 3C Office allows you to associate the templates with the database. Thus you may automate the most part of your work. more... User Rights Management The package may be used by several persons. New users can be created only by the administrator. To support your business process, divide rights and permissions between users according to the Workflow types, that your users may be involved in. Besides the representation of table fields may be customized personally for each user. For example, columns may be represented differently for the Sales and for the Service Departments. more... User Interface The program was designed to be convenient for a newbie, who is, however, can be an advanced user in the Internet. This is why the program has an intuitive layout and looks handy. more... 432305254d596018d840df703cc9cd25 |
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